This
page contains our terms and
conditions and statutory information
concerning your rights. If you
continue to browse and use this
website you are agreeing to comply
with and be bound by the following
terms and conditions of use, which
together with our privacy policy
govern UK Deed Poll's relationship
with you in relation to this
website.
The
term "us" or "we" refers to UK Deed
Poll. The term "you" refers to the
user or viewer of our website.
Our
guarantee
If your
Deed Poll bearing our official seal
is not accepted as evidence of your
change of name by any United Kingdom
company or organisation please
contact us and you will receive a
full refund. Firstly, however, we
will speak to the organisation
concerned and confirm the reason for
the declination in order to get your
Deed Poll accepted. On the rare
occasion that clients experience
problems, it is down to staff
working in an organisation being
unaware of what a Deed Poll is but
by speaking to them this problem can
easily be overcome. We have never
had to give a refund under our
guarantee.
Exceptions to our guarantee
We will not issue a refund in the
following cases.
If
your Deed Poll is not accepted
by a government department,
company or organisation
outside the United Kingdom
If
your Deed Poll for a child is
not accepted because the record
holder's parental content
requirements have not been met.
See the page
Changing
the name of a child by Deed Poll
If your Deed Poll has not been
correctly signed, dated and
witnessed.
If a record holder demand other
documentary evidence that your
name has been changed for "all
purposes." For example, the UK
Passport Service (and British
Embassies and British High
Commissions overseas) may
require evidence that you are
using your new name for all
purposes by presenting them with
two or three documents in your
new name fro other organisations.
In addition, the General Medical
Council and some financial
institutions will want to see
your passport in your new name
before they alter their own
records.
The documents that you cannot change
are;
Birth Certificate *
Marriage Certificate
Decree Absolute Certificate
Past Educational Certificates
*Please note that there are certain
circumstances when a birth
certificate can be amended to show a
new name. See the page
changing a name on a birth
certificate for further
information.
Mistakes
If
We make a Mistake
If we make a spelling mistake or any
typographical error on your Deed
Poll, that is not due to us being
incorrectly informed by you notify
us of the error and we will send you
a corrected replacement Deed Poll
immediately for no additional
charge.
If You make a Mistake
We advise you to be very careful
when completing your Deed Poll
application and check for
typographical errors such as
spelling mistakes, wrong postcode
etc. If you do make a mistake when
giving us your information you will
have to apply for a replacement Deed
Poll but you will be eligible for
the Discounted Rate.
Disclaimer
The
information contained in this
website is for general information
purposes only. The information is
provided by UK Deed Poll and whilst
we endeavour to keep the information
up-to-date and correct, we make no
representations or warranties of any
kind, express or implied, about the
completeness, accuracy, reliability,
suitability or availability with
respect to the website or the
information, products, services, or
related graphics contained on the
website for any purpose. Any
reliance you place on such
information is therefore strictly at
your own risk.
In no
event will we be liable for any loss
or damage including without
limitation, indirect or
consequential loss or damage, or any
loss or damage whatsoever arising in
connection with, the use of this
website.
Every
effort is made to keep the website
up and running smoothly. However, UK
Deed Poll takes no responsibility
for, and will not be liable for, the
website being temporarily
unavailable due to technical issues
beyond our control.
The use
of this website is subject to the
following terms of use:
The
content of the pages of this
website is for your general
information and use only. It is
subject to change without
notice.
Neither we nor any third parties
provide any warranty or
guarantee as to the accuracy,
timeliness, performance,
completeness or suitability of
the information and materials
found or offered on this website
for any particular purpose. You
acknowledge that such
information and materials may
contain inaccuracies or errors
and we expressly exclude
liability for any such
inaccuracies or errors to the
fullest extent permitted by law.
Your use of any information or
materials on this website is
entirely at your own risk, for
which we shall not be liable. It
shall be your own responsibility
to ensure that any products,
services or information
available through this website
meet your specific requirements.
This website contains material
which is owned by or licensed to
us. This material includes, but
is not limited to, the design,
layout, look, appearance and
graphics. Reproduction is
prohibited other than in
accordance with the copyright
notice, which forms part of
these terms and conditions.
All
trademarks reproduced in this
website which are not the
property of, or licensed to, the
operator are acknowledged on the
website.
Unauthorised use of this website
may give rise to a claim for
damages and/or be a criminal
offence.
From time to time this website
may also include links to other
websites. These links are
provided for your convenience to
provide further information.
They do not signify that we
endorse the website(s). We have
no responsibility for the
content of the linked website(s).
You
may not create a link to this
website from another website or
document without UK Deed Poll's
prior written consent.
Your use of this website and any
dispute arising out of such use
of the website is subject to the
laws of England and Wales.
